Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

  • The item you ordered did not arrive within the time promised by the store.
  • The item you received was not as described.
  • Package gets lost in transit.
  • Item gets damaged in transit.
 If any of the above occurs, please visit HELP Center and submit a request. 
  • lost packages in transit
  • damaged items in transit 

All orders get insured. Any lost shipping or damage in transit, you will be fully protected: either full refund or reshipment. 

Whatever may be the matter at Action Hero Figures, your purchase is safe.

 Your complete satisfaction is our most important concern. If you’ve purchased an item from us and you are not completely satisfied with your purchase, you may return it within 14 days for a refund. Visit our “Return Policy” for complete details and other important information. Shipping & insurance charges are not refundable.

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